Customer Testimonials
Excellent from dealership manager to Amanda in service and the gentleman who diagnosed my issue and repair to Ann at reception. Of several Jaguar dealership I’ve had between my 2 Jaguars all of the dealerships very good BUT THIS ONE is certainly top notch for their personnel.
This dealership goes above and beyond for their customers. I live 120 miles away and they come get my vehicle to service it. This is such a time saver for me.
I believe the prices were extremely high. My initial quote of $7,250 was increased over another $500 plus. My insurance covered the damages but the final price was very close to the value of the car. Then as I paid the bill I was presented with a quote for recommended maintenance of over $4,000. I found that outrageous, especially after the high repair bill just paid. Poor timing and poor judgement.
First time there for Service. No complaints!! Friendly staff, quick work. I'm happy with them.
Very accommodating !! They will go to the extra mile to make you feel taken care off. Manager is very genuine and will look after you too.
I have been dealing with this dealership for over 10 years. Sales, service, and tech support have all been excellent. I’ve had nothing but a great experience.
Very Clean . Professional and has a good variety of vehicles to choose from the service area is impeccable and has great people that work there and care about the vehicle you purchased from them
Everything went well with my 6 month maintenance appointment. Identified I needed an alignment and completed that service with my oil change. Great experience!
Ricky did a great job. Very efficient visit. Would highly recommend anyone going to this dealership.
Excellent service! Easy scheduling and good turnaround times.
Everything was smooth. They found issue quickly, repaired it just as quickly. Service staff as well as others were very friendly too. I was helped by a woman, who's name is not listed. She was great!
I am very happy with the service I received when scheduling my car maintenance appointment through Aaron Naas. The whole process was exceptionally smooth, from the initial scheduling through to the actual service. I felt very well taken care of, and I'm happy overall. I love the dealership, very pleasant atmosphere and the facility cleanliness you will see and feel from the maintenance shop, showroom, waiting area through to the rest room.
y'all are the best. thanks much and keep up the good work.
I had an amazing & seamless experience. The sales rep & financial manager were wonderful!
This is my fourth Land Rover. I keep going back because I am very impressed and happy with the quality of the product and the dealer service and experience.
Excellent communication and service. My advisor is very helpful
Fair and attentive Overall it was similar to my previous 18 year's working with this dealership. The Service department is really good to work with
Everything was perfect. Fast and friendly service and fully explained everything that was done with my car. I always enjoy visiting when getting my car serviced.
The service department always goes above and beyond. Every visit has been 5 stars so far. Great hospitality!
Ricky Tate was excellent in helping me by the Sport.
Excellent service department and their customer service is amazing! Our family has done business with them for years and we highly recommend.
The service team was very professional and I had a pleasant experience I will definitely be returning for future service needs
The experience is why I keep coming back to LR Peoria. The staff, service, support, prices (including trade-ins), convenience. Buying a car elsewhere typically takes hours but they are streamlined and super efficient.
Quick response to issue and great communication. Clean when care was brought back Thanks Doug
When making to appointment I was told they could order touch up paint and paint the scratch on the back of my car. Upon arriving I was told they no longer had a body shop and could not to that. My steering wheel (I have white interior) is a dirty greasy mess. Usually higher end car dealerships use steering wheel covers to prevent this!
Incredible service again. Aaron, Amanda, and Luke were incredible! Communication and service execution is top notch!! They go above and beyond! Highly recommend!!
The service department is always very friendly and helpful when scheduling my vehicle for maintenance
Worked with me on service timeframe,, With excellent results. Waited for service at dealership,, easy day.
Customer Service was amazing!! Aaron in service went above and beyond to make sure we were happy!! Can’t say enough!!
I’ve purchased several Land Rover vehicles over the past thirty years and by far this Land Rover dealership of Peoria is the best! Hope Tilstra was/is the sales representative and I couldn’t be more pleased with the knowledge and appearance. Ryan Tamburro, the sales executive is wonderful too work with as well. Eric Neibecker is also a credit too the finance department of the dealership. All in all five stars fall short of their rating, I would rate this dealer a TEN STAR rating. With Gods will and long life ahead I will purchase again from Land ...
Great service, good people, great turnaround time. I would definitely recommend Peoria Land Rover for sales and service.
The quality of this service department has as much to do with us purchasing Land Rovers time and again as the vehicles themselves.
Very nice and easy to work with! I would do business with them again.
Always a great experience with them..Top notch customer service as always..Thanks a lot
My experience with Land Rover Peoria has been nothing but outstanding. The knowledge and expertise has but to notch
They fixed my car quickly and are very friendly and accommodating. I’ve had my Range rover sport serviced there several times. Everyone from the dealer manager to the receptionist are great to deal with.
Convoluted, along with annoying claims that a part or part(s) might need to ”come from Europe” with no reliable time frame for arrival because “it’s too new”. 🙄 I’ve had some previous LR/RR service experiences that were direct and timely, This was not one of them.
Good service, but a little upset at some of the practices. Our car was picked up for service. We forgot to fill the tank with gas. Totally our fault. The dealership put in 5-6 gallons of gas to address our mistake at a price of over $90! Unacceptable to me.
Great customer service. Very. knowledgable sales and finance representatives. Will buy from this dealership again.
Always do a great job. People you deal with are nice and polite. No problems.
Was very easy to communicate with and very accommodating. He was also very helpful in offering solutions to problems.
Took 2 hours for an oil change that I watched my vehicle the first 45 minutes no one touched it. Then they said it needed back brakes and that it will be $1,200 I had it done for less then $300. Explain that
I recently purchased a Range Rover from Land Rover Peoria, and worked with Janet Reist. This was my second vehicle to purchase from Land Rover Peoria, and second time working with Janet. At Land Rover Peoria they treat you like family. There is not high pressure of sales games played. Just great customer service. Janet is the best, she is very knowledgeable of all the Land Rover products, and makes the car buying experience very pleasant, We also worked with Eric in finance and it was a pleasure to have someone walk through the paperwork who knew all the answers. ...
The service department is fantastic. Very thorough and focused on the issues I needed addressed. Very happy with the service!
I've always had fantastic customer care with Land Rover Peoria. Doug, Aaron, and Amanda consistently go above and beyond in service and treat me with respect & kindness. Possible repairs are explained clearly to me and I never feel pressured to have anything done that is not of utmost necessity. I will always buy a vehicle from this company and highly recommend you do the same!
We had a great experience! We drove over from St Louis, communicated during the drive, drove the car, signed the papers and came home! Hope was great. :). And they delivered the car less than 48 hours later.
The service on my vehicle was top-notch as usual. The work was done before I could blink(well not quite)..Staff friendly as always.
They have a great group of sales team members at Land Rover Peoria. I had the pleasure with speaking with Ricky and he was very helpful with any questions I had. They have constant communication with me which I appreciated.
Service was great as usual. Had vehicle done very quickly so I could get on my way.
Great service always satisfied . They work hard to track down problems and we have had more then our share
I bought a new car. Simple sale as I paid cash. Drove it home. Garage parked. Paid for Simonize Glass coat. Dealership picked up the car and brought it back. So dealership had driven the car more than I had. Saw a chip on the door down to the metal when it was returned. Asked dealership for their help to get the chip resolved. Was told they would refer the matter to their manager. I’ve never heard from the manager now weeks later. Surprisingly poor customer service when I’ve handed them more than $82,000. I wasn’t placing blame, ...
Hope was great to work with, low pressure and knowledgeable for a fairly new employee, we will be back
Excellent customer service. Very polite and knowledgeable. Professional workmanship. Helpful with scheduling and providing an available time to which work will be completed.
Great customer service. Love the updates. Always have great communication and the entire staff is superb!
Amanda was great and the staff were very informative and very patient and polite. I will definitely recommend coming to Land Rover. They went over and beyond and I will be back to get my serviced with them every time!
Excellent service!
I appreciate that they review what work is suggested be for proceding. If I could change anything it would be vehicle pick up or drop off service. A higher scale operation like this should offer that.
The dealership has been/is awesome! They have made sure that we are well taken care of.
I had a poor experience with the dealership. Service staff was pleasant, but it took 10 days to get a part/fix due to bad weather. Sure…. No loaner can was offered since I didn’t buy from this dealership, I moved here from Florida so I guess I don’t qualify. I paid the bill online which was very convenient. The Service department is listed as open on Saturdays on their website, but when I arrived on Saturday I was told that Service is closed. Showroom was empty but staff did not offer to help, in fact, they barely moved. ...
Excellent service dept. A tech came to the hospital parking deck and helped me change a tire!
Top notch service!! Up front about cost and time to complete service! Service advisers have always provided communication during repairs so I could make adjustments to obtain loaner/rental car if needed.
It's always a pleasure to have the car serviced, great people to deal with and always willing to accommodate my schedule. Highly recommend
Both the service gentleman I spoke with for service on my LR4 and the lady (Janet) I spoke with regarding to purchasing a new car were extremely knowledgeable and answered all of my questions and concerns.
Always polite, Always find any problems that need fixed and fix them. Plus it's always done timely. Very happy with the service we receive.
Jaguar Peoria takes such good care of our cars. There attention to detail is a bonus. Amanda, Aaron and the entire service team are top notch.
Incredible buying experience. Every aspect was top notch. Sales staff was terrific! Highly Recommended
Amazing dealership! They keep my interests in mind at all times!
just made a purchase at Land Rover Peoria. great experience. large inventory. pleased with the vehicle and the deal. Hope Tilstra was our salesperson. another salesperson, Victor Reed, was also very helpful. I recommend them both. Eric Neibecker is the business manager. very professional, knowledgeable and efficient. the next time I need a vehicle, I will definitely shop Land Rover Peoria.
Always Look Forward Bringing My Vehicle to Land Rover Jaguar for Service Because they Always take Care of All Vehicle Needs !!!
I just got an oil change on my Range Rover Sport - needed a cabin air filter changed too... I was offered a loaner so I could continue on with my day. Another 5 Star experience!!!!!
This is the best dealership in all of USA thanks to there service team ! They have always provided me great customer service. Aaron Naas is by far the best service manager I have EVER dealt with! Aaron and his team are AMAZING! thank you so much
I can’t express enough what a great experience Jaguar Land Rover Peoria delivers every time! I’m a repeat customer because of the consistency in the after sale excellence I experience with every interaction in every department/role of the dealership. Whatever auto dealership you go to, you know that is not the norm. Well, it is at Jaguar Land Rover Peoria!
Great experience as always, this was our third purchase and couldn’t be happier. Quick and easy transaction with timely communication.
Exceptional service here with purchase and maintenance service. I have bought my last 4 cars here and highly recommend them.
Great people answered all our questions and treated us fairly.
This was a very good experience with no haggling involved. The salesman was knowledgeable and straight the point. They made sure I went home with the vehicle I wanted.
Nice, good people to do business with!
Had a great experience at Jaguar Land Rover in Peoria! Aaron Jones was my sales rep and he was thorough and receptive to all of my questions. He walked me through everything and personally delivered my new car to me! I had the chance to speak with the manager as well. He congratulated me and they both made me feel welcomed!
Just purchased another new Range Rover, Brian porter is great to deal with and service at this dealer is the best Highly recommend them
I bought my Jaguar F Pace from Phil. I had excellent service. Phil went out of his way to see that I was taken care of. I appreciate that. Great service in experience!!!!
Jaguar Land Rover of Peoria I highly recommend. They were very responsive to our needs, very fair, and extremely helpful throughout the entire sales and delivery process.
The work done was very thorough.
I love my new car . . . but I truly appreciate and would recommend my sales rep. Janet Reist is caring, patient and she listens!
Aaron was awesome to work with. He went above and beyond to get me into the car I wanted!! Thank you !!!
Very pleased with the car and the service!
I have bought 2 vehicles now thru landrover jaguar of peoria. They are great to deal with and go above and beyond for their customers